Returns & Exchange Policy

Due to the hygienic and personal nature of skincare products:

• Returns are not accepted once the product has been opened or used.

• Exchanges are only allowed in the following cases:

  • Wrong product delivered

  • Product damaged during transit

• Exchange requests must be reported within 48 hours of delivery.

• Clear photos/videos of the issue and packaging are required.

• Products must be unused, unopened, and in original packaging for exchange approval.